Contact Us

Looking to speak to us? You're in the right place, but it may be easier to use some of our online help first.

Have you tried these?
Top Issues

Here are some of the common problems people are experiencing at the moment, select from the options below:

Managing Your Account

If you're having a problem with your SEN account, it's really easy to find everything you need to know about creating accounts, password issues, sub accounts and more.

Managing your SEN account

Phone Us

If you're in Australia, you can reach us on:

1-300 365-911

08:00 to 20:00 Monday to Friday
10:00 to 18:00 Saturday

Before calling please make sure that you have access to your PlayStation system and that you have noted down the serial number. This will help us answer your questions as quickly as possible.

Email Us

If you're in the Australia, you can email us via our contact form

Not your country?

If you're not in this country, here is a full list of support numbers and emails.

Contact list