Contact Us

Find out how to contact Sony Computer Entertainment Australia and New Zealand.

If you're experiencing difficulty using a PlayStation product or service, there are a number of different things you can try to ensure you're problem is fixed as quickly as possible.

PlayStation Knowledge Base

The PlayStation Knowledge Base is available in the Help & Support section of There, you will find a range of Frequently Asked Questions relating to PlayStation 3, PSP and PlayStation 2.

You can review the answers to the most popular queries, search for specific topics and, if you can't find what you're looking for, submit your own question.

Visit the PlayStation Knowledge Base now

Official PlayStation Forums

You can visit the official PlayStation Forums for help and advice from fellow PlayStation users. As well as hints and tips from our community on a wide range of topics, the forums are moderated to help point the community in the right direction and ensure the advice given is accurate.

Visit the official PlayStation Forums now

Contact Customer Support

If you'd like to get in touch with us direct, you can visit for full details.

PlayStation HelpHub

PlayStation HelpHub

Video guides to help you get the most out of all your PS3's entertainment options.

Learn more

PlayStation® Magazine

PlayStation® Magazine

Assassin's Creed IV Black Flag, Destiny, Crysis 3, Tomb Raider and more.

More info

Play Safe

Play Safe

Find out how to have fun and stay in control when you're on PlayStation.

Read more

Community News

Community News

Read the latest in our PlayStation® community forums and have your say.

Get involved