How Can We Help?

Find answers to common problems in our Frequently Asked Questions, get tips on using your PlayStation 3 in our guides and pick up handy hints from other PS3 owners in the PlayStation Community.

PlayStation 3 FAQs

View all Frequently Asked Questions related to PlayStation 3. FAQs are ordered by importance and you can search for specific topics. If you still can't find what you're looking for, submit your question to our Customer Support team and we'll do our best to answer your question as soon as possible.

Find answers to some of the most common PlayStation 3 queries.

Related System Software

Download the latest system software update to your PS3 now.

Find out what's included in the update 4.66 System software explained System software archive

Grief Reporting

Grief Reporting

Tell us if someone is spoiling your online experience with PlayStation.

Find out more

PlayStation HelpHub

PlayStation HelpHub

Video guides to help you get the most out of all your PS3's entertainment options.

Learn more

Online Support

Online Support

Find and share information and advice with the PlayStation Community.

Find out more

PS3 Error Codes

PS3 Error Codes

Use this handy tool for more information on error codes and suggested solutions.

Find out more

Play Safe

Play Safe

Find out how to have fun and stay in control when you're on PlayStation.

Read more