Make a Grief Report directly from your PlayStation 3
Firstly, you will need to make sure you have System Software 3.50 or later. This feature is available from the option menu of your FRIENDS list.
Please note: Once you have reported it, you can also add them to your Block List (which prevents them from sending you further messages) by selecting the "Add To Block List" option.
Tell us if someone is spoiling your online experience with PlayStation.
Video guides to help you get the most out of all your PS3's entertainment options.
Use this handy tool for more information on error codes and suggested solutions.