NW-31484-0 - DNS server not specified


PlayStation error code description: A DNS error has occurred.


  • Restart the PS4 system and try to connect online again or try connecting at a later time.
  • Powers cycle your network equipment.
  • If setting up a network connection, make sure all information is inputted correctly.
  • Go to [Settings] > [Network] > [Test Internet Connection] to try and identify the cause of the issue.
  • If you continue to have issues, visit eu.playstation.com/contact to contact Customer Support.
  • For more tips and hints on using your PS4, visit our technical support forums at community.eu.playstation.com